That’s what Jim Allchin, senior executive at Microsoft wrote in an email to Gates and Ballmer:

I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems our customers face are. I see lots of random features and some great vision, but that does not translate into great products. He goes on to say, I would buy a Mac today if I was not working at Microsoft.

Groklaw – Iowa Update – Allchin 2004 email: I’d buy a Mac if I didn’t work for MS

Lovely, isn’t it?